FAQ
FREQUENTLY ASKED QUESTIONS
1. What kind of payment do you accept ?
What we accept payment is TT or L/C @SGST.
Normally 30% TT in advance, balance paid before shipment.
As for the LC, we now acccept sight LC, 30 day, 60 days and 90 days LC.
2. How long does it take to produce and ship my order?
Production: Depending on the products, generally about 20 days, the specific time needs to be confirmed with the salesman.
Shipping: The product is loaded on the ship within 7 to 10 days after the production is completed.
3.Do you provide samples ? Is it free or extra ?
The small sample could provide for free, but the courier freight will be covered by customer account.
4. What is settlement price of aluminum ingot?
Method of settlement for Aluminium ingot price: (SME Average price 5 days before delivery+processing price)/1.13/6.3+25USD(local fee)=FOB price.
5. Can we visit your factory?
Warmly welcome. Once we have your schedule, we will arrange the professional sales team to follow up your case.